The following document has been developed for Shopify and Shopify Plus eCommerce stores. The guide will cover the installation of the bolttech eCommerce app as well as an end-to-end testing guide.
NOTE: Before you can start actively using the Shopify App and bolttech eCommerce services, you will require an active bolttech Merchant Account. Click here to register for a Merchant Account.
The app is now successfully installed and ready for configuration!
Before you can start this step, you will need the following from the Merchant Portal:
If you do not know how to obtain these details, please see our article on How to get Merchant ID and API Keys
You now need to ensure your catalogue has the relevant extended warranties offered by bolttech. To do this follow these steps:
Next step will be to setup your catalogue and eligible products within the merchant portal. Click here for instructions
We are not receiving order confirmation emails from bolttech?
If this happens, please contact bolttech. It most likely is a issue with an existing app causing a conflict. In these instances, bolttech is not aware of the Extended Warranty ordered by the customer.
Some customers have experienced this issue with the following plugin:
The popup or embedded form won’t display, even though I have an eligible product?
If you are experience this, please check the product is available in the Merchant portal. Also check the SKU within your eCommerce store catalogue is unique, and the same as a SKU uploaded to the Merchant portal. Finally, re-check eligibility on the Merchant Portal.
Can I have multiple products with the same catalogue SKU?
No. SKU’s must be unique.
I need to change my catalogue SKU? Will the product still display the extended warranty user interface?
No. However, if you need to update a SKU, simply apply the updates within your eCommerce store and re-upload (with updated SKUs) to the Merchant Portal.